Need help with Runner Lock? Check the common solutions below or contact us directly.

Contact Email: [email protected] We usually respond within 2 business days.

Common Questions

• Daily Lock did not start • My workout was not found • Location verification failed • How to change Screen Time permissions • How to pause Daily Lock for today • How to restore a purchase • How to manage or cancel a subscription

When contacting support, please include: • Runner Lock app version • iPhone model • iOS version • A short description of the issue

Please do not send Apple Health records, precise location details, Screen Time activity, passwords, or payment information.

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• yui.ai

Last updated: August 20, 2026